Return & Refund Policy
We want you to be happy with what lands on the porch. Email [email protected] within 30 days of delivery. Include photos if something arrived damaged or not as described. Packages sent back without that first note can be refused, and no refund will post.
What is refundable
Merchandise in original packaging, with tags and the packing slip, can be returned for a refund of the item price. Outbound shipping, tax, and handling are not refunded unless we shipped the wrong thing or it was damaged in transit (standard shipping only in that case).
How to start a U.S. return
- Email the reason, photos, and order number first.
- We reply with an RMA. Write that number on the outside of the carton.
- Keep the carrier receipt and send the tracking number to the same inbox.
- The refund is issued after tracking shows delivered — allow about two weeks for it to post.
Return parcels to:
Cabrillo Coast Goods LLC
3320 Adams Avenue, Suite 120
San Diego, CA 92116
International returns follow the same 30-day window; the customer covers return freight unless we made the error.